Sunday, September 25, 2011

You Are Not Stupid If

Two things if you didn’t get from the first time, know for sure you are not stupid.

1.       Written instructions or manuals
2.       Knowing your way through a website or a software

Often are the times when we read instructions again and again but still don’t get how it should work. The same happens when using new software or surfing an unfamiliar website. Maybe the first time was tough because you weren’t accustomed with it but if the problem persists, it’s not your fault.

It’s the problem of whoever wrote it. Some things need to be designed and written precisely so that you wouldn’t have to think much. Actually, so you wouldn’t have to think at all. You have other things to worry about.

Therefore, before any manual or any website/software is published, it has to go through this test. Will the user have to put much thought to understand what is going on? If the answer is yes, then something is wrong. 

Image Credits to: David Castillo Dominici

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